In 2006, our customer found that the Mercury removal unit (MRU) is unable to function at full efficiency. To help our customer to improve their production efficiency, inCyam and our filtration manufacturer (PECO) had created a Partnering Program collaborating with the customer for searching solutions. After some testing, we found that there are a lot of liquid contaminants in the gas at upstream of MRU, which results in the lower efficiency of Mercury Adsorber. So, the solution is to increase the efficiency of the gas coalescer at upstream of MRU.
We did some tests and finally got a better filter element to replace at the gas coalescer at upstream of MRU. As a result, it can reduce the liquid content at the outlet of gas coalescer up to 82.51% (from 18.3 ppm to 3.2 ppm). From the success in this case, later, we had applied this process to solve the problem for our customers in many applications. Our collaboration process can be concluded as below.
Agree to collaborate with customer on the process to research, trial, and conclude the solution, including timeline to measure the results from each milestone together.
To test the produced filter elements before using it at site.
Agree to made long term contract to get a lower price by volume discount.
Collaborate to plan inventory management to minimize inventory while ensuring inventory availability.
A Refinery plan to do a plant shutdown for replacing Hairpin Heat Exchanger bundles in 2019. BE Petrothai Group has an opportunity to collaborate in operation planning since engineering management process through equipment transportation together with risk management arranged the maintenance equipment to be delivered on schedule and meet the customer’s requirement. As a result, we have managed the project which the customer can control their time and cost for the greatest